During a diagnostic service, we will find out exactly what is wrong with your laptop or computer and tell you what needs to be done to fix it.

Virus Removal

A virus removal service will be recommended if your machine is infected with a form of malware, including anything from complex rootkits to common viruses and trojans. Our experts make use of industry-leading software packages alongside manual cleaning techniques to remove any and all infections. Does my computer have a virus?

Data Recovery
If you’ve lost data, a recovery service can usually get it back for you. No matter what happened, even if your data was attacked by a virus or it was accidentally deleted, our team members will use advanced techniques to attempt the recovery of your data.


Laptop Screen Repair
With a laptop screen replacement a cracked, smashed or damaged laptop screen doesn’t mean the whole laptop needs to be replaced. Our specialists will remove the damaged screen from your laptop, replace it with brand new parts and have it back to you as fast as possible.


System Upgrades
A system upgrade can be a very beneficial and cost-effective way of improving your machine’s performance. Whether you need a little more storage space, you wished your laptop ran a bit faster, our technician can handle the job quickly and efficiently for you.

Power Socket Repair

The connection between your laptop and the charger is often a weak point, but a power socket repair means you can carry on using your laptop as soon as possible if it’s damaged. Technicians will disassemble your laptop in our workshop and replace the necessary components with brand new parts.

NB: If you bring your laptop in to talk about a damaged power socket, please bring the charger, as we will need to test this as well.

OS Reinstallation

If you’re significantly upgrading your system’s hardware, or you’ve been struck by a particularly vicious virus, or for many other reasons, your operating system might need to be reinstalled. This task can be handled quickly by our workshop staff and can even be combined with our data recovery service if you need to preserve your files.

If you’ve lost data from your machine, there’s a good chance we can recover it. Whether your hard drive is corrupted, your operating system has crashed, you’ve been the victim of a destructive virus or you’ve accidentally deleted something you needed, our technicians can help you to get the data back.

How can you get my data back?
When your data is gone or inaccessible, “where” it has gone depends on what has happened to cause the problem in the first place. In some rare cases the data really is gone for good, but more often something reversible has happened:

If your hard drive is corrupted (for example by a virus or faulty software) the data is usually still there, but inaccessible due to the corruption of file tables or other essential parts of the hard drive’s infrastructure. We can recover the data by either manually repairing these parts or using specialist software and techniques to read “past” the damage and access the original data.
If your operating system has crashed and needs to be reinstalled, your files are often still present on the hard drive. Before the operating system is reinstalled our engineers can use one of our dedicated reference machines to bypass the operating system level and access any recoverable files directly.
If you have been the victim of a destructive virus, it might have removed your data in a number of ways, for example it could delete the files, it can “hide” them from the operating system and the user or it can effectively “lock” the files away from any access. Our expert technicians can often reverse the damage that the virus has done and restore access to your files.
If something was accidentally deleted, it may not really be gone. Even if your file has been “permanently” deleted or removed from the recycle bin, physical traces often remain on the hard drive. This “shadow” of the data can be accessed by our specialist technicians, allowing your files to be recovered and restored.
These are just some of our most popular services but our workshops can offer a lot more, from software support to motherboard solder reflowing.

If you have any kind of problem or query about your computer or laptop, bring it to us or give us a call and we’ll be able to help you and provide exactly the service you need